LIFETIME WARRANTY & LIFETIME SERVICE: Please contact the seller for a full refund if you're not completely satisfied or any other issue.Moist Therapy - Gently dab/pat one side of the Pad with a wet sponge/cloth or use a spray bottle to apply a fine mist. Enjoy dry sauna-like heat or moisten for deep steam room type relief. 10-Foot extra long cord makes it easier to use from your bed or chair.Full body use: The extra large heating pad, measuring 12" x 24", allows various areas of your body, including neck, shoulders, back, abdomen, and waist, to enjoy effective heat therapy, promoting blood flow and refreshing your mind.Comfy heat with 3 heating levels: The soft heating pad heats within short time with 3 optional temperature ranges to warm you evenly on multiple body parts or even on joints with flexible design.Machine washable: Removable controller and washable plush help maintain the tidiness and softness of the washable heating pad.